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Purchase and Logistics FAQ
What is CityCrop?
The CityCrop device and mobile app allow users to grow fresh and healthy food all year long as well as control and monitor their crop with just a click of a button.
Do you ship internationally?
Initially, we will be shipping to the EU countries. We are currently working on international distribution partnerships to be able to ship worldwide. If you are interested in becoming an international distributor please fill out this form.
When will you receive your CityCrop?
Your order will be shipped between 6-8 weeks after you place your order.
Is shipping included?
Shipping is not included. Shipping will be calculated based on your location and payment will be collected prior to shipping. The shipping cost for the Singe CityCrop model is €90 and for the Twin, CityCrop model is €120 in the EU counties.
Will CityCrop offer a warranty or support?
Every CityCrop device includes a 2 years manufacturer’s guaranty.
Where can I ask any additional questions?
You can always ask us additional questions by emailing firstname.lastname@example.org.